FAQ'S

 FAQ's

 

Q1. Are you a factory? 
A: We are professional on Earphones and Smartwatch Band we have our own manufacturer in Shenzhen Guangdong, with the Reliable Quality, Reasonable Price, and Timely Delivery Can Be Guaranteed.

Q2. How can I believe that you would send a product? 
A: Our company certificated by Sophify, to let you be assured, our customers can choose to pay for the account issued by Shopify. If You fail to receive the goods in time after payment, we will be fully responsible for refunding  Your payment to your source payment.

Q3. What is the payment method?
A: MasterCard, Visa, PayPal, American Express Cards.

Q4. When will you ship the goods after payment? And what’s the shipping way?
A: 7-10 days after the payment 

Shipping way: Express/Air shipping/Sea shipping, we have fast and safe cooperated partners, who will deliver the product in a given time as we promise.

Q7. How long for the warranty?
A: we provide repair or replacement service. 

Q8. How to place an order?
A: PLACE AN ORDER → CHOOSE COLOR AND QUANTITIES → WRITE THE RECEIVER INFORMATION (Pls write zip code and phone number If your countries need clearance number, pls provide) →Pay it.

Anymore Queries get in touch with us with the below details .

Support mail : Support@mobteckacessories.com

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